Rugalia offers a delivery service throughout South Africa. International orders are available on request.
We use Time Freight Couriers to deliver all our orders.
We deliver only to physical addresses via our courier partner all over South Africa. We do not accept postal delivery addresses.
If you are not at home during working hours, then please indicate an alternative address such as a business address, as our couriers deliver during office hours Monday to Friday. If it happens that the Courier delivers and no one is there to sign for the parcel, they will phone you on your indicated telephone number and arrange a more suitable time.
Although we try our best to get your order delivered to you as quickly as possible, orders can take from 4-6 weeks from receipt of payment, for delivery depending on the rug design and destination. Orders placed on weekends and public holidays will be attended to on the first business day thereafter.